It does not mean the password needs to be weak at all. Make it a full sentence with punctuation, like: "Don't you hate passwords that need a number and symbol

It does not mean the password needs to be weak at all. Make it a full sentence with punctuation, like: "Don't you hate passwords that need a number and symbol?" Easy enough to transmit over the phone and definitely more difficult than the ubiquitous "Password1!" that most people I know end up using to meet password "security" requirements. Also, phone exchange can be preferable for many people who are less tech comfortable