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Google is historically incapable of ensuring the left hand knows what the right is doing. That isn't to say it's an okay way for things to be. It isn't. Howeve
by thefurdrake 4y ago
Google is historically incapable of ensuring the left hand knows what the right is doing. That isn't to say it's an okay way for things to be. It isn't.
However, if I were to get into a disagreement with Google, and a CSR told me to "do a chargeback", I would assume that CSR was engaging with me in poor faith, because these megashitcorps have a penchant for completely banning people out of hand for chargebacks to the point where it's basically autonomic. It seems like something I'd tell an annoying customer to do if they were annoying me and I was having a particularly bad day, because doing tech support is a miserable and soul-destroying job.
Again, this isn't a justification/rationalization, because this isn't an okay state of affairs in my mind, but I generally expect that a chargeback means I am ending my relationship with a business. Perhaps the OP from reddit should adopt the same mentality defensively.