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I used to be a Wells Fargo customer, just before all the news of shady "operating practices". One day I was trying to login to their online banking web site, bu

I used to be a Wells Fargo customer, just before all the news of shady "operating practices". One day I was trying to login to their online banking web site, but my password wasn't working and the reset functionality also wasn't working. I called their customer support, and the rep told me to make sure I was using the correct password. She then read my password to me. Later that day I drove to the branch and closed my account. I've been with my local credit union ever since.

MobileVet 4y ago
That… scares the crap out of me. How is that even possible, beyond the worst possible infrastructure practices imaginable? If I knew of another bank in North Carolina with decent coverage I would swap for sure. That said, don’t really use the atm that often so maybe I shouldn’t worry about that. Only at WF because Chase wasn’t in NC and yes they opened extra accounts for me.
- whoIsYou 4y ago
  yeah just switch to Chase. been banking with them my entire life, literally 0 problems their mobile app aint amazing, but hell, I can overlook that