Given the power imbalance here, I'm inclined to side with the individual refused entry. MSG can claim whatever they like. They refused access to an event open t

Given the power imbalance here, I'm inclined to side with the individual refused entry. MSG can claim whatever they like. They refused access to an event open to the public to someone who was apparently unaware of their policy. It could easily have been that MSG communicated their intent poorly or not at all. It could also be that the law firm ignored them. What MSG did was petty and doesn't make only them look bad. Given how iconic they are, to me, they make New York City look bad. I'm not sure I'd ever want to visit MSG. I work for a well known subsidiary of a well know NYC-based company. Who knows, maybe I'll be on the list one day! I see something like this in the news and think I'm not missing much having never been to NYC. Clearly, MSG hasn't thought through the optics of this. Or, if they did, they think they're too big to need to care. I hope they have another think coming.