A story from when I was in college: My backpack got stolen and it had my checkbook in it. I went into Wells Fargo (I became their customer because they bought

A story from when I was in college: My backpack got stolen and it had my checkbook in it. I went into Wells Fargo (I became their customer because they bought my regular bank) to figure out what to do. I was told that I had to close my account (connected to the checkbook) and open a new one. Kinda weird, but I went with it. They sent me a new checkbook and new ATM card. Landlord only took payment with checks so I wrote a check with my new checkbook; it bounced. It was really surprising because I thought I had the funds. I check with my balance with my new ATM card; plenty of money. I call customer service to figure out what was going on. It turns out that they had created two new accounts for me. One was connected to my checkbook and one to my ATM card. The one for my checkbook had a bunch of fines for the bounced check and fines for not paying the fines. The one for my ATM card had plenty. They tried several times to open another account to combine the two accounts together, which would have forced me to indirectly pay the fines that weren't my fault; I objected. In process of all of this they canceled my new ATM card accidentally. I went into my local branch and withdrew all of my money and canceled all of my accounts (I had somehow ended up with 4). I ended up paying my tuition, rent, etc. with cash which was a huge pain. It is the worst experience I've had with any bank and it was with many different employees.