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As predicted, he responded with his usual snark implying what recourse do you (the customer) have? And last time I mentioned the website being in shambles, he c
by benrapscallion 4y ago
As predicted, he responded with his usual snark implying what recourse do you (the customer) have? And last time I mentioned the website being in shambles, he contested that claim. He is not traveling in a place without internet: he reads every comment that is posted about him or pinboard here.
- Tomte 4y ago> what recourse do you (the customer) have? Credit card chargeback. If you were prudent enough to pay by credit card. That did the trick for me. After I proved to my bank's satisfaction the fraudulent behavior (what was promised on his web site: screen shot, refund offer on his web site: screen shot, several emails without reply: attachment, HN and Reddit threads: screenshot) and after my bank sent me a message that the chargeback was approved, I suddenly got a refund message from Pinboard shortly thereafter. I guess merchants get a last chance warning by VISA or so?
- toomanyrichies 4y agoThis is the solution. Too many chargebacks and his business will be classified as high-risk by credit card processing companies, and his ability to do business could be jeopardized.[1] If other, lesser measures have failed to make him treat his customers with respect, affecting his livelihood might do the trick. 1. https://www.firstcardpayments.com/what-happens-to-your-business-if-you-have-too-many-chargebacks/ https://www.firstcardpayments.com/what-happens-to-your-busin...