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Humbug! CC fees, while annoying, are a cost of business which should already be included in the math they use to determine what I'm paying them each month. If
by thaumaturgy 15y ago
Humbug! CC fees, while annoying, are a cost of business which should already be included in the math they use to determine what I'm paying them each month.
If they had to mail out a paper envelope & invoice and then pay somebody to handle my check back to them, do you think that would cost them more or less than $2 each month? I'm thinking it would be pretty darn close to $2 to deal with that.
Should they be adding fees to my bill every time I visit their website, so that they can cover those costs too? Should they be charging me every time I contact a customer support representative?
This is as indefensible as Bank of America's ATM fee.
I've been a 5-line Verizon customer for at least 4 years, I've been out of contract for at least a year, and I'm calling them in the morning to express my extreme displeasure at this. If they don't reverse course on this I'm switching to Republic Wireless.