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I'll never understand this. It costs them less to process my charge online in terms of manpower, and is at least as cheap if not cheaper on charges incurred fo
by bmelton 15y ago
I'll never understand this. It costs them less to process my charge online in terms of manpower, and is at least as cheap if not cheaper on charges incurred for them upstream.
This is the truest definition of 'convenience charge' though, as they are, in fact, charging you for convenience. As a Verizon customer who has been considering dropping their cable service for some time (due to Hulu, Netflix, Amazon, etc.), I'm now giving thought to dropping them as an internet provider as well since we have a lot of good options in Maryland. I do love their internet service, but I hate bullshit charges that don't at least make sense.
- deleted 15y ago[deleted]
- stanleydrew 15y agoI'm interested in the good internet options in Maryland that you speak of. My mom lives in Montgomery County and is looking to switch from RCN.
- bmelton 15y agoComcast in this area has exceptional customer service, and actually offers decent broadband speeds. It isn't the Fiber Optic internet that Verizon FiOS gives me, but it's certainly good.
- heynk 15y agoAlso had Comcast in MoCo, definitely solid internet, overall pretty pleased.
- crgt 15y agoComcast is great if you want to give your money to a SOPA supporter.