Two questions for you, if you don't mind me asking: > But at the same time, if you don't pay to use a site you have no say in how it is operated. Is your expe

Two questions for you, if you don't mind me asking: > But at the same time, if you don't pay to use a site you have no say in how it is operated. Is your expectation that if you were a paid coustomer then you'd have a say in how a site is operated? I'm genuinly curious because never in my life I held this expectation when it comes to services I pay for. > I really think paid human moderators can be scaled for many online communities and social networks. You think is possible that a major issue is, in fact, the scale? For example, you mentioned reddit. What if there was a hard cap for the size of a community? What if you design a site to forcefully stay under a certain size? Would that help in your opinion?