"Product management should take 20% of team's capacity and give it to them to spend as they see fit. You can't get away with much less than 20%. If the state is

"Product management should take 20% of team's capacity and give it to them to spend as they see fit. You can't get away with much less than 20%. If the state is very bad, 30% or even more might be needed. Without paying this 20% tax, the debt will increase to the point where the entire organization will spend all of the cycles paying it down." - about technical debt in DevOps Handbook, and that's not the only one After working in several companies, ahhh man, how true that is.