4 ms·
Things like these seem to happen to market leaders, who hear complains for years about certain stuff, but don't mind it because they aren't seeing their custome
by nextparadigms 15y ago
Things like these seem to happen to market leaders, who hear complains for years about certain stuff, but don't mind it because they aren't seeing their customers leaving in droves. But that doesn't mean it doesn't add to the growing frustration of their customers. They are only creating a ticking time bomb, and when they do eventually go over the top with something, that's when the bomb explodes, and then they wonder why there isn't anything they can do to stop the customer exodus.
The same has been happening with Facebook and their privacy issues. This year they finally got called out a little more on it, but probably not enough of their users left to take it too seriously. So when they will screw up in a major way again, they shouldn't be surprised if a lot of people walk away "all of the sudden".
- scrrr 15y agoAbout Facebook: There's probably no serious competitor for people to switch to (Google+ isn't quite there yet) and the majority of Facebook's users are not "techies" that care about SOPA. But yeah, who knows, in the future..
- a_a_r_o_n 15y agoCoke's major competitor is not Pepsi, it's water. Coke's biggest challenge is to get people to drink more Coke and less water. Facebook's biggest competitor will never be another network, it will be "not bothering with a social network." And eventually people will get bored with these things. It may not be the current set of users, it might instead be the next generation of people, just as today's kids supposedly don't use email.
- daeken 15y ago> Facebook's biggest competitor will never be another network, it will be "not bothering with a social network." I agree that this is their biggest competitor right now, but saying it 'never' will be is a real stretch IMO. Not long ago, we would've said the same thing about MySpace, and look where that ended up. The social networking space is still wearing diapers -- naming the ultimate winner based on what you see today is pretty short-sighted.
- miahi 15y agoA new competitor on the social networking market will compete for almost the same users that already have a Facebook account. It's very hard to find features that will attract people from the "not bothering" group.