I had the same thing happen in my city. After I had been waiting for 20-30 minutes, I was attacked by a stranger and left unconscious and bloody in a nearby all

I had the same thing happen in my city. After I had been waiting for 20-30 minutes, I was attacked by a stranger and left unconscious and bloody in a nearby alleyway. After explaining this to Uber, they informed me that the 'no-show' fee I was charged would stand. It wasn't their fault I was attacked, but I will never use Uber again.