I think you will find most people don't walk away from this with a full understanding of who is to blame. Instead, many may create a sub-conscious linkage with

I think you will find most people don't walk away from this with a full understanding of who is to blame. Instead, many may create a sub-conscious linkage with the Avenger and a bad customer service story. It's easy to create perceptions and difficult to remake them. Maybe it does work well for N-Control this time....but a strategy? I'd like to hear what marketing professionals would say, but it sounds much too risky for me.