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I would argue, it's not just Uber. Any big tech company that deals with millions of customers has the same problem. Automated banning processes and automated "
by le_vision 4y ago
I would argue, it's not just Uber.
Any big tech company that deals with millions of customers has the same problem. Automated banning processes and automated "customer support" which mean... good luck.
- sebastien_b 4y agoI would agree with this. Our work Adsense account got suspended with no reason given. Tried emailing or contacting anyone, no luck whatsoever. After 1 month we finally just gave up and created a new account (we do have a business to run, contrary to Google’s beliefs). I think there should be a law that requires minimum response times when any form of money is exchanged for services, with mandatory access to an ombudsman to resolve ongoing issues/conflicts.