Do you think that Lyft would not do this? OP wrote: > I don't get how a ride hailing company thinks [it's] cool to behave like a bank. Rather than "bank," t

Do you think that Lyft would not do this? OP wrote: > I don't get how a ride hailing company thinks [it's] cool to behave like a bank. Rather than "bank," they could have written "global corporation" without sacrificing accuracy. When you have billions of customers, each worth a small amount, problems with fraud that cost a much larger amount, and an algorithmic moderation toolset... the logical, financially-obvious outcome is treating individual customers who are inadvertently harmed by that automatic moderation like garbage.