That is exactly how an early-adopter outlier would feel about that. And I'm not saying you're wrong; those are valid feelings. But if you look at the distributi

That is exactly how an early-adopter outlier would feel about that. And I'm not saying you're wrong; those are valid feelings. But if you look at the distribution of people like that [1], it's not representative. Imagine how most people would feel if a taxi driver did that to them: "Oh, sorry, I'm scared to turn the car around; please wait until a supervisor can pick you up." They'd be annoyed at the delay and would be less likely to rely on the service again. Props to Waymo for what they've accomplished; they've been very clever in working around the limitations of the tech. But it sounds like it has a long way to go before they're ready for general-audience usage. [1] E.g., the Crossing the Chasm model, although this is more the behavior of the "visionary" segment than what he calls "early adopter"; scroll down to the first big graph here: https://thinkinsights.net/strategy/crossing-the-chasm/ https://thinkinsights.net/strategy/crossing-the-chasm/