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It took four times as long to get it, you had to endure this also and you still liked it?! I think you may be an outlier and early adopter type person and may

It took four times as long to get it, you had to endure this also and you still liked it?! I think you may be an outlier and early adopter type person and may not represent the average customer.

wetpaws 4y ago
Dude, it's a freaking self driving car from the future.
- wpietri 4y ago
  That is exactly how an early-adopter outlier would feel about that. And I'm not saying you're wrong; those are valid feelings. But if you look at the distribution of people like that [1], it's not representative. Imagine how most people would feel if a taxi driver did that to them: "Oh, sorry, I'm scared to turn the car around; please wait until a supervisor can pick you up." They'd be annoyed at the delay and would be less likely to rely on the service again. Props to Waymo for what they've accomplished; they've been very clever in working around the limitations of the tech. But it sounds like it has a long way to go before they're ready for general-audience usage. [1] E.g., the Crossing the Chasm model, although this is more the behavior of the "visionary" segment than what he calls "early adopter"; scroll down to the first big graph here: https://thinkinsights.net/strategy/crossing-the-chasm/ https://thinkinsights.net/strategy/crossing-the-chasm/
  - ghaff 4y ago
    I'd do it once for the experience. I doubt there's any real appreciable actual personal danger. But, with that experience, I probably wouldn't do it again anytime soon.
JumpCrisscross 4y ago
> took four times as long to get it, you had to endure this also and you still liked it? Yup! It as far more forgivable than an Uber driver taking the wrong turn half a dozen times in a row. It was half the cost, before tip. And it was up to four times as long a wait, not always four times as long. All of that more than makes up for the fun. It’s not ready for mass roll-out. But there is a massive beachhead to grab.
- slaw 4y ago
  Did you tip robot?
- Mistletoe 4y ago
  Hey I'm cheap, that might be the killer app feature for me too if I used ride sharing services.

It took four times as long to get it, you had to endure this also and you still liked it?! I think you may be an outlier and early adopter type person and may not represent the average customer.

wetpaws 4y ago

Dude, it's a freaking self driving car from the future.

wpietri 4y ago
That is exactly how an early-adopter outlier would feel about that. And I'm not saying you're wrong; those are valid feelings. But if you look at the distribution of people like that [1], it's not representative. Imagine how most people would feel if a taxi driver did that to them: "Oh, sorry, I'm scared to turn the car around; please wait until a supervisor can pick you up." They'd be annoyed at the delay and would be less likely to rely on the service again. Props to Waymo for what they've accomplished; they've been very clever in working around the limitations of the tech. But it sounds like it has a long way to go before they're ready for general-audience usage. [1] E.g., the Crossing the Chasm model, although this is more the behavior of the "visionary" segment than what he calls "early adopter"; scroll down to the first big graph here: https://thinkinsights.net/strategy/crossing-the-chasm/ https://thinkinsights.net/strategy/crossing-the-chasm/
- ghaff 4y ago
  I'd do it once for the experience. I doubt there's any real appreciable actual personal danger. But, with that experience, I probably wouldn't do it again anytime soon.

JumpCrisscross 4y ago

> took four times as long to get it, you had to endure this also and you still liked it? Yup! It as far more forgivable than an Uber driver taking the wrong turn half a dozen times in a row. It was half the cost, before tip. And it was up to four times as long a wait, not always four times as long. All of that more than makes up for the fun. It’s not ready for mass roll-out. But there is a massive beachhead to grab.

slaw 4y ago
Did you tip robot?
Mistletoe 4y ago
Hey I'm cheap, that might be the killer app feature for me too if I used ride sharing services.