New employees are less productive than veteran employees. And, when you increase head count in an already large company by 32% in a year, you should expect to

New employees are less productive than veteran employees. And, when you increase head count in an already large company by 32% in a year, you should expect to lose institutional knowledge, on average, until new employees come up to speed. And, undoubtedly, it's harder to transfer institutional knowledge in a remote environment IF you have a primarily oral, face-to-face culture. The solution is to start documenting your practices so that remote and asynchronous employees can learn them too.