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> you can treat them like shit and they won’t mind First thing that came to mind is that when this technology becomes slightly more refined, malleable and comm
by smarkov 4y ago
> you can treat them like shit and they won’t mind
First thing that came to mind is that when this technology becomes slightly more refined, malleable and commercialized it's very likely that the first people who lose their jobs are going to be customer support staff.
- smeej 4y agoLow-level support staff, sure, the ones who are confined to choosing from a list of pre-written responses anyway. But those have been replaceable by well-trained chat bots for a long time by anyone who cares to take the time to train them. The people you ask when you're actually facing a bug, on the other hand, look like they're going to be safe for quite awhile.
- olivierduval 4y agoSadly there's no need to: look at Google support !!!! ;-)