I agree that having poor customer service is unacceptable. I agree that losing your access to email is a tragic thing and extremely difficult to resolve all the

I agree that having poor customer service is unacceptable. I agree that losing your access to email is a tragic thing and extremely difficult to resolve all the other issues that come with that. I'm not really commenting on the situation other than that issuing a chargeback commonly results in a loss of access to that companies services.