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Mute lots of channels by default. Might seem pointless to still keep them in the list, but I consider those like muted bookmarks. You have to mute @channel an
by lamontcg 4y ago
Mute lots of channels by default. Might seem pointless to still keep them in the list, but I consider those like muted bookmarks. You have to mute @channel and @here before muting the channel for some unknown reason.
Turn off @channel and @here notifications for nearly everything other than your team-specific channel that should be only your immediate coworkers and your manager. There used to be an easy way to manage these settings across all your channels in one page, but I can't find it now.
If you have some kind of team alias that people are abusing then talk to your manager about that, and possibly just disable notifications for that. If you have a ticket system, people should be using it, not pinging you on slack all the time.
You should only get notifications for DMs and direct @notifications and @here only for your team channel. If you have a team channel for support people wanting support should post questions there without @here'ing or @person'ing questions. And you should be able to hide that and not answer questions for 30-60 minutes while you're off focusing on something else.
A lot of managing slack is just aggressively ignoring shit because you can't possibly have your finger on the pulse of literally every conversation in slack while getting your other work done. You have to rely on the fact that if it is truly important that you need to be involved in a conversation that you'll get dragged into that conversation later. If you're working somewhere that it doesn't work that way, and you find people bypassing you for things you should be involved in, then find another job.
Definitely keep slack off your phone or at least keep your work slack off your phone.
- nikau 4y agoThis is sage advice - I think of slack like the bystander effect - if nobody is explicitly asking you to do something you aren't accountable, but you can help out if you feel like it when it suits you. If they want a formal response SLA they can use an appropriate tool like service now and its overheads.