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More accurate comparison: you return a purchase to Walmart for a refund - which, unlike shoplifting, is entirely legal - and they then seize all your previous W
by candu 4y ago
More accurate comparison: you return a purchase to Walmart for a refund - which, unlike shoplifting, is entirely legal - and they then seize all your previous Walmart purchases and ban you from the premises.
After all, disputing a charge on your credit card isn't some shady underhanded process; it's a right you have under law [1]. The real issue here is that, under digital distribution models, you have no real ownership of things you've purchased; in some sense, you're just renting or licensing them.
Merchant wants to ban your account for issuing a chargeback? Fine, but they should be required to preserve your access to purchased digital goods, or to otherwise compensate you for those goods. Consumer protection laws need to catch up to reality, and fast.
[1] https://consumer.ftc.gov/articles/using-credit-cards-disputing-charges https://consumer.ftc.gov/articles/using-credit-cards-disputi...
- chemmail 4y agoThis needs to be law for what you paid for. Even the homeless setting up camp cannot have their proper removed from public places without lots of red tape.