<< Now, of course, I understand that even Google can't reasonably be expected to provide free 24/7 customer support for the entire Internet. See... for me that

<< Now, of course, I understand that even Google can't reasonably be expected to provide free 24/7 customer support for the entire Internet. See... for me that is actually an argument that they are way too big, because they are not able to properly service their existing customer base.