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> Google can't reasonably be expected to provide free 24/7 customer support for the entire Internet IMO they should be legally required to provide an appeals p
by dheera 4y ago
> Google can't reasonably be expected to provide free 24/7 customer support for the entire Internet
IMO they should be legally required to provide an appeals process with a real human and reasonable turnaround time (e.g. 1 business day would probably be fine with me) for all forms of account banning or website banning. For payment disputes they should also be legally required to provide human assistance within a few business days. If you can't do that then you shouldn't be allowed to take payments.
I had a location-based file sharing website banned across the internet because Chrome falsely labelled it as a suspicious website or some BS. That new Chrome version marked the end of that project. No way to reach a human. I can't imagine how many businesses and startups have been ended because of Google's rash policies and no appeal process.
- TechBro8615 4y agoDid you try opening a bug report on the public Chromium bug tracker?