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One of my first field service calls was similar - show up at a vessel in a godforsaken port way outside civilization, after a curt greeting from the C/E I head
by lb1lf 4y ago
One of my first field service calls was similar - show up at a vessel in a godforsaken port way outside civilization, after a curt greeting from the C/E I head for our deck machinery to get to work, only to be told in no uncertain terms I am an effing greenhorn idiot - THOSE are not the winches with a problem, THOSE OVER THERE ARE.
I have a look at them, find they are not delivered by my then employer, and tell the chief as much.
"The fck do I care who made that piece of crap, you going to fix it or not?"
Turned out we had some electrical cabinets with our logo prominently displayed installed onto a bulkhead near the offending units. C/E had simply seen those, assumed they were the ones controlling the malfunctioning equipment, and had me flown halfway around the globe to fix them.
Luckily it was a rather simple problem to figure out, so I got it going again and somewhat snarkily stamped the service log with my employer's stamp.
As soon as it all worked again, the chief was all smiles and got me thoroughly sloshed on some liquor of dubious origins.
Good times.
- chasd00 4y agoHeh and I think you voided the support contract for those winches you fixed to boot.
- lb1lf 4y agoThat was kind of what I hoped for, yes. (We did get a rather confused call from the manufacturer a couple of years later, they had spotted my stamp and were curious, but not hostile in any way. If nothing else, they were probably grateful it hadn't been one of them working his way to Rabaul. It is hardly a world metropolis.