I think these are good questions to ask but IME SREs are expected to learn and even contribute to these either as they onboard to their team or as they take own

I think these are good questions to ask but IME SREs are expected to learn and even contribute to these either as they onboard to their team or as they take ownership of reliability for a particular service. The way this is phrased, it sounds like the author is managing reliability for things where they don’t already know the answers to these questions nor do they have the context or bandwidth (or even access?) to answer it themselves. Seems like a recipe for disaster, or at the very least, a lot of frantic learn-as-you-go. That said, as a dev, I do think we could do a lot better adding playbooks. Though on the other side of the fence, they’re often ignored with a “I don’t know what’s going on and you wrote this, can you help?”