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I've heard you can contact support to get a shipping quote before placing your order.
by techplex 4y ago
I've heard you can contact support to get a shipping quote before placing your order.
- blamazon 4y agoTheir phone support is excellent, I will say. Still, to call for a ship quote is a bit of a faff that feels intentionally anachronistic.
- dieselgate 4y agoSeriously - how many "large" stores can you just call up and actually not have to wait on hold to talk to someone who is helpful, kind, and knowledgeable? Mcmaster is great at what they do
- blamazon 4y agoHeck, forget the phone, I had an extended job once across the street from the New Jersey McMaster warehouse (Robbinsville Twnship) and you can go in there to get the same treatment. We spent A LOT of money on same day parts.
- spinningarrow 4y agoThat makes its absence even more strange - presumably then they should be able to expose that functionality to the user?
- deleted 4y ago[deleted]
- hadlock 4y agoShipping is a Hard Problem, especially when dealing with large volume (bigger than UPS, usually strapped to a pallet) objects, and/or very dense objects (cartons of metal nuts and bolts). You still need to call your freight person and get a quote directly from the carrier over the phone. Low density LTL (less than truckload) is a pretty known quantity and delivering to a known business (like Walmart warehouses) with a loading dock is easy. Delivering two pallet loads of high density metal to a single story engineering office in an office park with no facilities to service an 18-wheeler (let alone allow one to enter/maneuver) is another thing entirely.
- loeg 4y agoYes, although it's no longer necessary -- shipping costs are reflected at checkout now.