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Replace 'complaint' with 'feedback'. Is all feedback bad now because you have the opportunity (however unrealistic to many) to just sort it out yourself, or ju

• skore 15y ago
  I don't think this discussion is helped by rephrasing some of the core statements until they mean something different. This entire topic was about people kicking some dirt at Firefox because it didn't have individual line number markers until now. That's not feedback, that's not even just complaining anymore. Of course feedback isn't bad and even complaints aren't bad - if they are directed at making the situation better. If it's just random people bitching in their own blog or a comment site like HN about how slow, bloated or whatever the criticism-du-jour-X of firefox is, that's their right, but it doesn't get anybody anywhere and they shouldn't pretend like it's Mozillas fault for not having a process for addressing and pleasing them. If they want to actually see Firefox progress, they need to put their speech where it is heard and put their hands where they help. People who do neither are complaining for its own sake or to show off how much better alternative-option-du-jour-Y is, to them. Both don't get anybody anywhere, so THAT is bad - has always been, will always be, anywhere.