Except when you're paying for a product. At $DAYJOB, we use Google Apps, and pay $50/month/user to have google manage all of our mail/document/groups/etc. Pro

Except when you're paying for a product. At $DAYJOB, we use Google Apps, and pay $50/month/user to have google manage all of our mail/document/groups/etc. Problem: Our CEO tried to send an email to a company-wide group, and the group rejected the mail due to the "Bulk Email sending" guidelines. Funny -- there were no external email addresses. I opened a case with Google Support, explained the problem, provided the SMTP NDR....and it sat for 14 days before they closed it out with no action on their side. Our employee@ mailing list is still broken -- and google seems to be in no rush to fix it. It's all good -- I'm taking my 35 users and moving to zimbra next year when our contract ends.