It’s one thing to report your positive experience. It’s another to presume that everyone else who is reporting a negative one is just a complainer, because you’

It’s one thing to report your positive experience. It’s another to presume that everyone else who is reporting a negative one is just a complainer, because you’re assuming that you and them have equivalent experiences. “This software is working, folks!” is an example of that; so is the presumption that the complainers are simply caught up in “Tesla/Musk hate”