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This was similar to my take. Is the issue that they aren't as tech savvy? Or is the issue that they are more likely to feel ashamed? Maybe older workers feel mo

by gexla 4y ago

This was similar to my take. Is the issue that they aren't as tech savvy? Or is the issue that they are more likely to feel ashamed? Maybe older workers feel more comfortable in their roles? I have come across a mountain of references talking about "digital natives" in the past, but I don't recall any of them talking about the fact that "tech" and "digital" is usually about the UI first. Nobody is going to feel comfortable on a UI they haven't experienced. The more non-standard a UI feels, the more there will be an uncomfortable learning curve. And of course, no comfort with the UI will help you with background fundamentals, such as troubleshooting your internet connection.

fleddr 4y ago
"Nobody is going to feel comfortable on a UI they haven't experienced." Well, the difference is that earlier newcomers in the work force did experience that UI. Because home computing back then was highly similar to what is found in the workplace. In that sense it's a new and unique problem to Gen Z.
- danaris 4y ago
  Except it's not new, because before the early 2000s, it was still pretty common for people to not have a home computer at all, but still have to use one regularly at work.
  - Brian_K_White 4y ago
    No, in that case it's still the case that every computer you did encounter, however many or few that was, had similar mental models and UI's. Very broadly similar but still more similar to each other than anything from before y2k vs ios or even chromeos. A mere lack of owning a pc yourself didn't teach you some other mental model. If you didn't own a pc, you still encountered them in possibly several places, school, work, library, friends. And by work I mean even as a kid with a kids job, may still have involved a pc at work, so still in the learning time before later entering the work force for "real". And whatever that total level of exposure was, even if it wasn't much and even if it wasn't all the same platform, it was still all of a similar level of complexity and involved similar mental models to understand what is happening and how to interpret the interface. None of them were an Android or IOS phone where it's not even clear when one app is native vs a pwa, or that even most native apps are still not really native, but merely local.

by gexla 4y ago

fleddr 4y ago

"Nobody is going to feel comfortable on a UI they haven't experienced." Well, the difference is that earlier newcomers in the work force did experience that UI. Because home computing back then was highly similar to what is found in the workplace. In that sense it's a new and unique problem to Gen Z.

danaris 4y ago
Except it's not new, because before the early 2000s, it was still pretty common for people to not have a home computer at all, but still have to use one regularly at work.
- Brian_K_White 4y ago
  No, in that case it's still the case that every computer you did encounter, however many or few that was, had similar mental models and UI's. Very broadly similar but still more similar to each other than anything from before y2k vs ios or even chromeos. A mere lack of owning a pc yourself didn't teach you some other mental model. If you didn't own a pc, you still encountered them in possibly several places, school, work, library, friends. And by work I mean even as a kid with a kids job, may still have involved a pc at work, so still in the learning time before later entering the work force for "real". And whatever that total level of exposure was, even if it wasn't much and even if it wasn't all the same platform, it was still all of a similar level of complexity and involved similar mental models to understand what is happening and how to interpret the interface. None of them were an Android or IOS phone where it's not even clear when one app is native vs a pwa, or that even most native apps are still not really native, but merely local.