The difference that we're seeing here is a "user can request a refund easily" vs "developer can refund something to a user." Apple balances on the assumption o

The difference that we're seeing here is a "user can request a refund easily" vs "developer can refund something to a user." Apple balances on the assumption of the stability of their developers offering subscriptions and an easier experience for a user requesting a refund. The difficulty that the developer is having in this case is that Apple isn't exposing the payment information to the developer. If they can say "this user gets a refund" that is leaking some information about the users to developers. (...) Additionally, it appears that there were some new methods added to the in-app library for developers to be able to create a refund request on behalf of a user. https://developer.apple.com/documentation/storekit/transaction/3803220-beginrefundrequest https://developer.apple.com/documentation/storekit/transacti... > Call this function from account settings or a help menu to enable customers to request a refund for an in-app purchase within your app. When you call this function, the system displays a refund sheet with the customer’s purchase details and list of reason codes for the customer to choose from.