> mainly because I forget the exact commands that need to be run (in order) for a successful swap. With hardware RAID - no commands :-) I find it useful to imp

> mainly because I forget the exact commands that need to be run (in order) for a successful swap. With hardware RAID - no commands :-) I find it useful to implement some sort of tag or link to wiki be added to alerts information [like on failed drive in your case] - makes much easier to every team member to fix the issue without guessing/invent own way during the outage.