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-- is it true the digital ocean support also bad now?? - who has good support? --
by pigtailgirl 4y ago
-- is it true the digital ocean support also bad now?? - who has good support? --
- quags 4y agoSerious question. What support would digital ocean , an unmanaged vps provider , really need to offer besides keeping their network, control panel and kvm nodes up? Assuming their infra is running normally which is a bare minimum there should be no reason to contact support.
- pigtailgirl 4y ago-- they have large product set these days --
- heurisko 4y agoI've used DigitalOcean, Linode, Vultr. All have had OK ticket-based support. There are horror stories out there for each one.
- mitchdoogle 4y agoI've always found Digital Ocean to have such excellent documentation and usability that I've never had to contact support. Except a couple times to increase my number of reserved IPs which they did in less than 30 minutes or so