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I have a theory that some companies have a rage meter on customers on hold. I find that if I yell expletives at the hold music before getting connected to a re
by teeray 4y ago
I have a theory that some companies have a rage meter on customers on hold. I find that if I yell expletives at the hold music before getting connected to a rep initially, I get connected faster. Usually there’s a brief ring before getting connected to compose yourself :)
- Tao3300 4y agoI had opposite experience with a health insurance company where it hung up on me. They have so many angry callers that they filter them out when the voice menu fails instead of giving you a person.
- davchana 4y agoMy experience with SuddenLink was also similar. Their voice driven menu was so much accent sensitive that my English with Indian Accent was not getting recognized most of the time, & then system was simply disconnected after saying, please try again.