"when the customer is wronged, then they can be as frank as they want." There's a difference between being frank and being abusive. If a customer talks to me t

"when the customer is wronged, then they can be as frank as they want." There's a difference between being frank and being abusive. If a customer talks to me that way, I immediately terminate the relationship. No one has the right to treat another person like garbage. And let me reiterate: I feel that all three parties acted juvenile and tacky, lacking any common decency. The supplier should've communicated a realistic ship date, and when he found out that the products wouldn't arrive before Xmas, he should've apologized and offered a refund. The blogger should've stayed out of it and should not have posted a private conversation.