5 ms·
The takeaway seems to be don't let a raging idiot near customers in the first place. There's a second documented encounter with the guy from 6 months ago: http
by frou_dh 15y ago
The takeaway seems to be don't let a raging idiot near customers in the first place.
There's a second documented encounter with the guy from 6 months ago: http://www.natesnetwork.com/Poor-customer-service http://www.natesnetwork.com/Poor-customer-service
- rapind 15y agoThat's incredible. You have to wonder if they even checked into him first with a simple google let alone reference checks.
- TezzellEnt 15y agoPaul Christoforo should never be in charge of a customer facing position. Maybe he should take the advice on (his) Ocean Marketing's front page: "Your brand is no stronger than your reputation - and will increasingly depend on what comes up when you are Googled." I wonder what will come up after all this is over.
- drzaiusapelord 15y agoI picture Paul like a real life Tom Haverford from Parks. The "you got told bitch" line is pure Tom.
- obiterdictum 15y agoThis remnids me of a story last year about an online retailer who was deliberately rude to his customers to get bad press, because it improved his search engine ratings. http://www.nytimes.com/2010/11/28/business/28borker.html?pagewanted=all http://www.nytimes.com/2010/11/28/business/28borker.html?pag...
- desigooner 15y agoBorker was also arrested later by NYPD.