This is a dangerous mindset, because it shows just how badly Microsoft has squandered trust. Microsoft used to be the "trust us with your workflow" company. T

This is a dangerous mindset, because it shows just how badly Microsoft has squandered trust. Microsoft used to be the "trust us with your workflow" company. The one that would go out of the way to make sure your badly coded DOS games still worked. They've gone so far in the other direction-- blowing up user settings and workflows to push whatever KPI-of-the-week they're chasing-- that the trust is gone. People are afraid to accept even necessary security fixes because they no longer trust Microsoft not to break their experience. Remember when the upgrade script started showing a friendly "all your files are right where you left them?" That's freaking TABLE STAKES. Your customers expect that. You shouldn't have to reassure them of that. It's like saying "our hamburgers don't give you genital warts."