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One of Carvanas major problems is titleing and registering cars doesn't scale. It is in most stares a manual, paperwork driven process. Example, Ohio has 88 C
by hnburnsy 4y ago
One of Carvanas major problems is titleing and registering cars doesn't scale. It is in most stares a manual, paperwork driven process. Example, Ohio has 88 County Clerks of Courts Title. Source, family member who worked there.
- rwbt 4y agoEasy to blame that it's a manual paperwork driven process, but I'm glad that transferring a legal title isn't a one click process. These are not software EULAs and title related fraud is still a big risk even with all the safeguards. National chains like CarMax handle this paperwork just fine and Carvana should've invested more in the back office staff rather than overpaying for used Jettas, you know to move fast and break things.
- jen_h 4y agoMore like, move slow and jump titles. When they finally did send registration paperwork to our DMV, the state had it turned around in two days. Pretty quick!
- godzillabrennus 4y agoOhio has electronic titling now for dealers.