3 ms·

Good riddance. Their shady, shady, practices took full advantage of the trust customers need to have in a full service used car dealer. The execs should face

• thejteam 4y ago
  Not going to defend Carvana... but most people trust used car dealers about as far as they can throw a full size pickup. Most of the problems with Carvana are the same problems you get at any used car dealer, just magnified by scale. All of the title/registration problems. Financing. Availability. Communication. No better or worse than any random dealer. My first car ever (25+ years ago) I received the wrong plate from the dealer. My dad and I noticed it and ran back to the dealer a day or two later. Good thing they didn't give away the plate they were supposed to give us.
  • bombcar 4y ago
    That’s a relatively minor one compared to what I’ve heard tell of - imagine buying a new car to only realize they gave you one that didn’t match VINs with all your paperwork - because they had two on the lot and you don’t notice u til you go to sel it years later.
    • cramjabsyn 4y ago
      Or trading in a car on good faith that they will pay off the trade in. But months pass and they don’t pay it off.. Then, after escalating, they pull a fresh payoff amount directly from your bank and pay that. Leaving the buyer with either: a) late payment marks on their credit from the old loan not being kept current with monthly payments, or b) several months of lost monthly payments towards the loan for a vehicle that is no longer in the buyers possession
  • cramjabsyn 4y ago
    It is objectively worse because with carvana you cannot physically walk in and talk to the same salesperson. They send you into a revolving door of phone associates. Like comcast, but for cars