I used to be a very loyal HP printer customer. I started buying them with the original LaserJet, back in the early '80's. They were around $3,500 at the time.

I used to be a very loyal HP printer customer. I started buying them with the original LaserJet, back in the early '80's. They were around $3,500 at the time. As time went by the various new models started to come with "personalities". A few years ago I finally had enough. I was not going to blindly buy product from this company any more. They obviously did not care enough about the customer to deliver a good product. When the time came to replace them we tossed all of our HP's and got printers made by Brother. So far, so good. Not much to complain about other than some misguided person decided the printer should emit a sound after receiving a fax and that sound should be exactly that you hear during an emergency broadcast interruption in the US (or close enough). Silly things that happen across cultures and regions when people don't bother to check products to make sure they fit the context. Thsi reminds me of a product Sony introduced a very long time ago. They had a division that designed and marketed tape-based data storage systems. I believe this was in the early '90's. This product offered massive storage for the times. They named it "PetaFile". Imagine the surprised when they started to get feedback on this name. Nobody was going to buy a "PetaFile". The name soon changed to PetaSite.