Yes, I found this silly in all the same ways. In the one talk I've seen Jack Welch give he said himself the only form of job security is customers. The articl

Yes, I found this silly in all the same ways. In the one talk I've seen Jack Welch give he said himself the only form of job security is customers. The article's author is attacking a straw man. He slams Welch's management of the GE as short sighted, but the only facts in support are the deterioration under Immelt's management. Ultimately, in the long term customers and shareholders have aligned interests in most all cases.