>Where are we okay with a manufacturer never updating or even fixing the bugs of a very expensive product just months after they release it? Pretty much everyw

>Where are we okay with a manufacturer never updating or even fixing the bugs of a very expensive product just months after they release it? Pretty much everywhere, actually. If I buy a vacuum cleaner, do I expect updates? If I buy a toaster or a microwave, do I expect updates? If I buy a TV, do I expect updates? People without a technical background classify their phones and computers in the same category as toasters, microwaves and televisions. To them the software that runs on the device is indistinguishable from the device itself. When they see new phones coming out with Ice Cream Sandwich only a couple of months after they purchased their phone, their reaction is not to scream for an update from their carrier. Their reaction is, "Well, darn. I guess I should have waited, so I could have had a better phone." Think I'm wrong? Go ask Joe Random iPhone or Jane Random Android what version of iOS or Android their phones are running. It's the rare breed that'll give you anything more than a blank stare in response.