3 ms·
Google charged me a couple hundred to renew a .dev domain. I was under the impression that I was paying a premium to register the domain a few days early and th
by miiiiiike 4y ago
Google charged me a couple hundred to renew a .dev domain. I was under the impression that I was paying a premium to register the domain a few days early and that the renewal price would be lower. I was mistaken, but, the renewal price was behind a few clicks in a settings menu. My fault, but I still wanted a refund.
After weeks of going back and forth with Google support I ended up initiating a chargeback.. They locked me out of my account and I lost access to all of the domains tied to it.
It took weeks to unravel the whole thing.
If Google would make the renewal prices available in the 30-day renewal emails this class of problem would go away. Omitting the price is a choice.
- reustle 4y agoI mean, with the reputation that Google has in regards to customer support, you were definitely whacking the beehive by doing a chargeback to them. Wish it wasn’t this way, though.