It's nice they handle that case well, but Amazon has similar arbitrary account lockout issues. I tried to buy an Amazon gift card for a friend, and I got locked

It's nice they handle that case well, but Amazon has similar arbitrary account lockout issues. I tried to buy an Amazon gift card for a friend, and I got locked out of my Amazon account entirely, including all of my Kindle ebook purchases and my AWS account (which had some backups in S3). Their system thought my account got hacked and was being used by a hacker to buy a gift card. It took a lot of back and forth interactions with support before I could convince them that there was no hacker involved and I wanted my account back. It was only once I mentioned the large amount of Kindle ebook purchases I lost access to that they finally budged. I even had 2fa set up and my phone number connected to the account that should have been able to verify my account. Thank god it didn't go worse and I wasn't using AWS for anything important at the time.