In a lot of areas the cure is just hiring the right amount of people instead of trying to milk every last drop of work out of the existing workforce. Parcel de

In a lot of areas the cure is just hiring the right amount of people instead of trying to milk every last drop of work out of the existing workforce. Parcel delivery sucks because the routes the normal delivery person has to drive are so on edge that even the slightest anomaly will produce delays. I'd happily pay a euro more for shipping that does not suck and the employees would happily work in such an environment. Still it does not happen, because somehow somewhere someone decided this was the way it should be. Same for IT. Want things not to suck? Just hire the right amount of people, pay them the right amount of salary (to get the right amount of expertise) and you are good to go. Don't want to spent that money? Then you are paying every day for the money you saved there.