This is exactly something I don't necessarily agree with. I think that this "slightly technical person" won't be able to create that application/workflow with

This is exactly something I don't necessarily agree with. I think that this "slightly technical person" won't be able to create that application/workflow with a sufficiently high-enough quality. Is he going to think about all of the edge-cases? Does he know how to properly validate user inputs? Also, quoting from the article: "Interestingly, while low-code/no-code are seen as the tool of citizen developers, its primary users are IT professionals, the Capterra survey also shows."