#1: This sucks #2: As you pointed out, this was (From my perspective) reasonably-well communicated through emails and warning messages from the Heroku dashboard

#1: This sucks #2: As you pointed out, this was (From my perspective) reasonably-well communicated through emails and warning messages from the Heroku dashboard. I think it would be nicer to issue a final warning in the form of shutting down the DB prior to deleting it; unfortunately, that's not what happened.