Last week, I traveled to Washington to meet with key members of Congress and their aides, urging them to slow down, take the time to understand the basics of th

Last week, I traveled to Washington to meet with key members of Congress and their aides, urging them to slow down, take the time to understand the basics of the industry that they propose to regulate, and get this legislation right. In my eyes, that line proves that Rackspace isn't just trying to mollify its customers. These guys are actually trying to make a difference. To me, that's a net plus.