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I approach it from the other direction nowadays. I'll hit up live chat instead of checking the help center. If they're going to annoy me with that on every page
by Sakos 4y ago
I approach it from the other direction nowadays. I'll hit up live chat instead of checking the help center. If they're going to annoy me with that on every page, I'm going to use it. And if it wastes their time on something trivial, that's on them.
- halgir 4y agoDoes that actually benefit you though? Is it more efficient for you to wade through a chatbot or wait for a human to respond rather than read the documentation?